Hello!

I'm an IT Leader, Customer focused Service Delivery Manager, and highly competent Technologies SME in an array of commercially relevant infrastructure solutions, on premise and in the cloud

I am SC Security Cleared and at present am available for my next contract appointment with 2 weeks' notice

Leadership & Project Delivery

I lead teams and projects to success, delivering positive outcomes on time and within budget

Recently, I've led a small team of technology professionals for the prestigeous and well regarded Met Office. Leveraging the ITIL framework, and through a process of continual service improvement, the team provided measurable improvements in Incident and Task remediation. With my guidance and direction, the team delivered a higher volume of support, at a greater pace, achieving an over 80% reduction in open and active Incidents             

 

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Technical

With nearly three decades of experience, having witnessed the inception of Active Directory, and cloud services, I am a proud technology evangelist and expert

I am highly competent in a number of commercially relevant technologies. I am equally at home managing Azure/Entra Cloud provisions as I am writing complex Powershell scripts for process automation or configuring/supporting/managing on-premise Infrastructure services such as Active Directory, Group Policy, or the Virtualization platforms VMWare and Hyper-V